To start, we will not remain open any evenings except for classes.
Craftworks is located at 243 West Main St in Northborough, Massachusetts, in the Northboro Shopping Center. (Note this is NOT the Wegman’s Plaza).
We will all be wearing masks or shields, and you will be required to wear one as well. We will be able to provide you with a disposable mask if you don't have one, ($1 donation). Cloth ones will be available for sale from our quilters/ seamstresses. If you have an underlying health issue that makes wearing a mask difficult or impossible, we encourage you to shop online or arrange curbside pick-up.
For your safety and comfort, we will be social distancing as much as possible when helping you choose yarn, reviewing your patterns and helping to fix issues with your work. At this time, we are not planning on having one-way directions in the shop, but will limit the number of customers in the shop at one time. Our Zoom social meetings will continue as requested, as will some of our virtual classes/ workshops.
We will be sanitizing high traffic surfaces prior to opening, during business hours, and again after closing. Bottles of hand sanitizers will be located around the shop, you will be asked to sanitize your hands as you enter the store, we will be happy to pump for you should you wish as these are not touchless.
We will accept returns, per our normal policy (they will be quarantined prior to being put back out for sale), we will wind your yarn as needed/ requested, you will be asked to sit outside, or come back later to pick the skeins up.
If you are going to be late to a class:
Call and inform us of your change of plans. We will try to work out a make-up with the instructor.
If you are going to miss a single class during a session:
If you need to cancel your anticipated attendance in a workshop:
Please inform us as soon as your plans change.
If you cancel:
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