I visited your shop with a friend on Monday. I believe it was Sarah who helped me. I just had to write to tell you how impressed we were with the staff. (This wasn't my first visit...wish I lived closer.) I continue to be amazed by the knowledge, compassion and courtesy I receive each time I visit. This IS what customer service is all about and you folks exhibit it effortlessly.
I am so thankful for this local craft store! I am a beginner knitter and am always welcomed into the store with open arms. Every associate gives off mom vibes and makes me feel happy and safe. Big projects seem manageable with helpful tips and words of encouragement. Great selection of yarns in different weights and colors. I could happily spend hours here!