Craftworks is by far my favorite shop. The selection is great, the classes are wonderful, and the staff are both knowledgeable and helpful. Heck, I've had other customers offer help with questions I've had about some of my knitting projects. It's that kind of shop!
I visited your shop with a friend on Monday. I believe it was Sarah who helped me. I just had to write to tell you how impressed we were with the staff. (This wasn't my first visit...wish I lived closer.) I continue to be amazed by the knowledge, compassion and courtesy I receive each time I visit. This IS what customer service is all about and you folks exhibit it effortlessly.
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