Craftworks logo            
    Where Creativity is American made...

About Us

The artisans at Craftworks are motivated by the love of their craft, and their desire to offer a unique shopping experience, a brick & mortar year-round "etsy" shop. 

November 2011 we relocated and now have more space in which to offer a growing  Yarn and Fiber Art shop, including specialized classes for every level & interest and a wide variety of beautiful yarns, wool fabric, various sundries and supplies.

Tired of the malls and the same old stuff? Then visit Craftworks at 243 West Main Street (Rte 20) in Northborough for that special gift for you, your family and friends.

We welcome inquiries from fellow Artisans interested in joining us and becoming part of a successful Artisan Gift Shop.


          
Clock Wagon    Hours of Operation: Mon  10-8; Tues, Wed, Fri 10-5; Thurs  10-6, Sat 10-4; Sunday 12-4       

    (Closed Sundays July/August)

    We are open 7 days a week; closing for the 7 major holidays:

    New Year’s Day, Easter, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas & the day after Christmas (Boxing
    Day

     Mapo   Directions:
          Craftworks is located at 243 West Main St in Northborough, Massachusetts, in the Northboro Shopping Center. (Note
          this is NOT the Wegman’s Plaza rather just a 1/2 mile east of there, next to the Post Office, across from St Mary's Church)


policies image   o   Policies:

Privacy:

Information that is gathered from visitors:

In common with other websites, log files are stored on the web server saving details such as the visitor’s IP address, browser type, referring page and time of visit. Cookies may be used to remember visitor preferences when interacting with the website.

Where registration is required, the visitor’s email and a username will be stored on the server.

How the Information is used: The information is used to enhance the visitor’s experience when using the website to display personalized content.

E-mail addresses will not be sold, rented or leased to 3rd parties.

E-mail may be sent to inform you of Craftworks news of our services or offers.

Visitor Options: If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive.

Cancellation & Refund Policy: We all understand that unforeseen things happen and we try to be fair to both you, the customer and to our instructors when a cancellation occurs.
If you are going to be late to a class/workshop:

  • We ask that you call ahead to inform the instructor.
  • Instructors will wait for 15 minutes after the class start time for any latecomers, but will leave after that time if there are no other students in the class.

If your plans change and you are going to miss a single class during a session:

  • We ask that you call Craftworks or contact the instructor directly to inform us of your change of plans. We will try to work out a make-up with the instructor.
  • If you are a no-show for an individual class, then that will count as a class and no refunds will be issued.

If you need to cancel your anticipated attendance in a class/workshop, we ask that you do so as soon as your plans change:

  • If your cancellation is 48hr or more, we will give you full credit for the class to take any other class, or to spend in the shop.
  • If your cancellation occurs with less than 48hr, we will offer you 50% of the class fee towards any other classes we offer, or to spend in the shop.

Security Policy:

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.